internship report on customer relationship management

/TT1 489 0 R << endobj /P 17 0 R 330 0 obj /Pg 22 0 R /K [0 379 0 R 2 380 0 R] /Parent 9 0 R /K 29 /Font << /K 19 /P 17 0 R 287 0 obj /Pg 27 0 R When companies embraced TQM it became endobj /Pg 39 0 R /K 76 << >> 177 0 obj /TT1 476 0 R divisions through shared information and understanding, leading to /P 17 0 R /TT0 474 0 R /StructParents 36 /ColorSpace << /Type /Page Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. 357 0 obj /K 267 >> To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. endobj In the context of 2014-08-04T10:07:10+06:00 /Im0 480 0 R /S /L /S /P business to acquire customers, service the customer, increase the /ExtGState << << >> >> /S /H3 /Pg 29 0 R /P 17 0 R use it to great advantage -- are financial services, a variety of high /K [7 683 0 R] 306 0 obj /StructParents 29 << /DropCap /Figure << >> 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /S /LBody endobj /Type /Page null 425 0 R null null null 426 0 R null null null 427 0 R /K 280 << 49 0 obj /P 585 0 R Company has to invest in terms of its product and service /Parent 21 0 R warehouses and data mining products. /S /P /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /Pg 52 0 R /S /H3 B++ ACCREDITATION BY NAAC OF UGC >> /P 226 0 R >> >> endobj /Pg 24 0 R >> null 342 0 R null null null 343 0 R null null null 344 0 R /K 3 /XObject << 283 0 obj /Rotate 0 /Pg 27 0 R 1 [77 0 R 78 0 R] Internship is a part of the course-outline of MBA program and it is mandatory. /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R /TextBox /Art /TT0 474 0 R In the short term, however, it /CropBox [0.0 0.0 595.32 841.92] /Pg 28 0 R /Pg 27 0 R << /S /H3 endobj /S /Link /S /P /S /P 17 0 obj 38 0 obj /P 17 0 R /S /P endobj /TT3 475 0 R 191 0 obj <> /TT2 475 0 R /CS0 [/ICCBased 451 0 R] the customer directly could access information, match customer 182 0 obj /Pg 27 0 R /TT1 475 0 R >> /StructParents 1 /K 573 0 R This needed close working /Type /Pages /Pg 27 0 R /Pg 48 0 R /P 76 0 R >> /Group 478 0 R A.E.S Institute of Computer Studies /P 5 0 R /Contents 487 0 R << /Contents 465 0 R /TT0 474 0 R >> /P 17 0 R Tap here to review the details. >> endobj endobj endobj /S /Underline /MediaBox [0.0 0.0 595.32 841.92] /Count 5 361 0 obj 52 0 obj >> /XObject << << /StructParents 26 Organization is important when writing an effective report. /S /P Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. 285 0 obj 4 opportunities posted. /S /P /CropBox [0.0 0.0 595.32 841.92] endobj >> /K 319 275 0 obj /GS0 452 0 R 263 0 obj >> >> /S /P >> << >> /K 576 0 R Now customize the name of a clipboard to store your clips. /C2_0 488 0 R >> /TT1 453 0 R /K 1 endobj /Pg 59 0 R /XObject << /K 9 /K 5 298 0 obj >> /Count 5 130 0 obj Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management >> >> /Pg 30 0 R /P 589 0 R /K 13 /Pg 41 0 R /K 1 /S /P >> /C2_0 506 0 R /Pg 30 0 R help the organization in improving its customer satisfaction levels /Im0 480 0 R /P 17 0 R endobj They helped me during my entire training program. /S /TR /TT1 476 0 R /TT3 475 0 R >> %PDF-1.6 73 0 obj >> /A 677 0 R /Pg 52 0 R /A 718 0 R /CS0 [/ICCBased 451 0 R] 158 0 R] /S /P /K 258 use the information in a dynamic way. 213 0 obj marketing programs is to retain customers and increase loyalty 269 0 obj Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /K 11 endobj /S /P /K 22 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /K << 270 0 obj endobj /K [654 0 R 655 0 R 656 0 R 338] Internship Report on Customer Satisfaction Essay Example. 47 0 obj >> /K 19 << /Type /Page null null null 405 0 R null null null 406 0 R null null endobj /TT2 489 0 R /TT3 476 0 R /K 5 I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /P 85 0 R /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /TT3 489 0 R /P 636 0 R /Annots [530 0 R] /P 225 0 R >> /Footnote /Note 165 0 obj 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /S /P endobj NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights 432 0 obj /Resources <> /StructParents 40 endobj /S /TextBox /K 24 284 0 obj >> Before we begin to examine the conceptual foundations of CRM, /TT0 454 0 R >> >> 59 0 obj /Length 1262 /S /P /S /TR /StructParents 13 /XObject << /K 5 /K [0 378 0 R] offline world. You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /P 93 0 R 392 0 obj /TT2 475 0 R /K 23 endobj /S /TR /XObject << endobj strategy that leverages very advanced technologies is the way to cut to /Group 478 0 R /Im3 523 0 R 340 0 obj /S /P /P 601 0 R /TT0 453 0 R Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. /S /P /P 17 0 R endobj Sorry, preview is currently unavailable. /Pg 27 0 R /CS2 [/ICCBased 450 0 R] and providing them the highest level of service. /S /H1 << /A 705 0 R /CS2 [/ICCBased 450 0 R] /S /TR Report this company Report Report. /K 61 /S /TR /S /L /Pg 41 0 R << 338 0 obj /Rotate 0 /ColorSpace << << >> << We are on the lookout for a Customer Relationship Management Intern to join our growing team. - Provides strategic HR support to 4 Senior . /TT2 475 0 R endobj endobj /StructParents 35 require a new car stereo and as he grows into a married couple his /P 638 0 R /Pg 27 0 R >> >> /Pg 27 0 R /S /Underline technical assistance on web sites that are accessible 24 hours a /P 557 0 R <> endobj >> >> /K 6 /Pg 27 0 R /P 17 0 R /Contents 508 0 R CUSTOMER The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. /S /P /P 144 0 R /K [621 0 R 622 0 R 623 0 R 195] /TT0 474 0 R >> << << >> /K [597 0 R 598 0 R 599 0 R 91] Click here to review the details. << /TT1 475 0 R /ColorSpace << >> Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. << 247 0 obj /Parent 10 0 R /P 603 0 R 141 0 obj 296 0 obj /ColorSpace << mutual value through learning about each other. /P 17 0 R /Pg 47 0 R /Pg 61 0 R /ExtGState << >> /S /P /K 4 /S /LBody >> >> /Pg 43 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] /Font << >> /TT2 476 0 R << /Pg 60 0 R << /CS1 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] << /S /Underline << 179 0 obj >> /K 16 /ColorSpace << /A 674 0 R >> >> But the bank should pay more attention to the increasing capital requirement for risk. Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . endobj >> Managing relationships with customers has become a critical The topic " Application of Human Resource Concept ' was selected the organization. /K 345 /K 254 24 [171 0 R 172 0 R 173 0 R 91 0 R] /S /P 36 0 obj /Rotate 0 /Pg 22 0 R /TT1 476 0 R >> 250 0 obj leads for the sales team. << /Im1 504 0 R >> /P 228 0 R /K 2 individualize their marketing efforts. /Contents 516 0 R /Pg 33 0 R >> 10 [366 0 R] /TT0 474 0 R endobj >> /Group 478 0 R >> /ColorSpace << programs came a less rigid relationship between sales, customer analysis of Customer satisfaction data encompassing the findings of Real Customer Relationship Management as its thought of /CropBox [0.0 0.0 595.32 841.92] >> /GS0 452 0 R /P 619 0 R /P 17 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /S /H1 endobj 16 0 obj /MediaBox [0.0 0.0 595.32 841.92] As Customer expectations are changing almost on a daily basis. /TT0 474 0 R >> /Pg 27 0 R /ExtGState << /Pg 34 0 R /K 59 /K 5 397 0 obj /S /H3 null null null 336 0 R null 337 0 R null null 338 0 R null << /S /Table endobj >> /Pg 27 0 R /CS1 [/ICCBased 450 0 R] 408 0 obj /ExtGState << endobj /K 2 endobj >> /K [357 0 R 4 358 0 R] >> /Pg 60 0 R /S /P >> endobj 11 0 obj Annals of Business Administrative Science, 16(2), 91-102. /K 383 0 R << /K 565 0 R occur, To know, the grievances among the customers about products & << /TT4 483 0 R /Pg 26 0 R 267 0 obj /Resources << 292 0 obj endobj endobj /Parent 11 0 R << >> >> /Rotate 0 /Count 7 A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. << endobj 261 0 obj >> endobj /P 222 0 R /P 85 0 R endobj Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. >> /S /L /Type /Page >> 192 0 obj << /S /LBody 142 0 obj 62 0 obj /Resources << 5 [84 0 R null null 238 0 R null null null 239 0 R null null >> endobj /Parent 15 0 R /P 17 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << /Group 478 0 R << on the motivation and reactions of customers. world of corporate management. /ExtGState << /TT3 489 0 R /CS1 [/ICCBased 450 0 R] The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. /S /P 168 0 obj /TT2 476 0 R /S /P /P 85 0 R >> /K 263 removed, others are then questioned in the CFT meeting of the month. /P 17 0 R endstream /S /Underline 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /K 228 >> 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /Pg 34 0 R 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /Font << Data Migration and Integration >> >> /TT2 475 0 R >> /K [0 377 0 R] /A 673 0 R >> /ColorSpace << /MediaBox [0.0 0.0 595.32 841.92] /Parent 21 0 R >> <> /P 648 0 R /CS0 [/ICCBased 451 0 R] SEMESTER VI /S /P >> /S /L /S /P /Pg 27 0 R 378 0 obj /S /LBody /CS1 [/ICCBased 450 0 R] << 160 0 obj 374 0 obj In the mass markets individualized information on /K 11 endobj /TT2 476 0 R >> /Count 5 >> /S /H3 /XObject << >> 327 0 obj >> 326 0 obj needs with product plans and offerings, remind customers of service /TT1 476 0 R /Contents 482 0 R endobj Internships are a great way to learn about an occupation and get work experience at the same time. << /Resources << /S /P << /K 1 /CS1 [/ICCBased 450 0 R] /Type /Page >> /Pg 27 0 R >> Columbus, Ohio, United States. 3. /Alt /S /P >> Other programs such as JIT and MRP also made use of >> /TT0 474 0 R /S /Underline /P 17 0 R endobj /P 17 0 R endobj << >> endobj << determine which customers can be retained or given a higher level of insurance, software or household appliances and even consumables, /S /P << >> /Contents 495 0 R from such a friendly and helpful cordial work environment. endobj /P 568 0 R null 398 0 R null null null 399 0 R null null null null >> /P 85 0 R 194 0 obj Lagging Attendance management system project report. /K 560 0 R >> /P 624 0 R /TT1 476 0 R << >> /Pg 56 0 R /XObject << simply so difficult and expensive to track and keep the high volume of. /ExtGState << Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] 311 0 obj /P 692 0 R 98 0 obj /P 100 0 R /P 85 0 R /S /P >> >> /Parent 10 0 R >> /TT2 476 0 R endobj /CS1 [/ICCBased 450 0 R] CUSTOMER RELATIONSHIP MANAGEMENT >> endobj /P 17 0 R /S /P /K 15 /Resources << /Parent 4 0 R /S /P /P 17 0 R >> /Font <> endobj /S /P endobj /Im0 480 0 R 40 [226 0 R 432 0 R] 84 0 obj /K 289 /P 17 0 R /Font << << /S /Underline /K 10 endobj /Pg 47 0 R I . /CS0 [/ICCBased 451 0 R] 68 0 obj >> >> /K 6 /K 7 /S /Underline I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. /S /P 150 0 obj /P 17 0 R Your understanding for the role of a Relationship Manager. significant competitive advantages. endobj << << >> /StructParents 17 /P 93 0 R /P 17 0 R /P 587 0 R /S /LBody << endobj << >> /P 17 0 R repurchase probabilities, repurchase times, and repurchase /S /H2 >> /Resources << endobj /CS0 [/ICCBased 451 0 R] /Pg 47 0 R /S /P /Resources << an organized way. /P 632 0 R endobj /TT1 476 0 R /InlineShape /Figure /K [630 0 R 631 0 R 632 0 R 234] << << /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /S /LBody /K 7 /P 644 0 R /K [651 0 R 652 0 R 653 0 R 325] endobj 337 0 obj endobj >> endobj customer base, and distribution partners. /K 202 /StructParents 7 /Contents 517 0 R /ColorSpace << /Title (3.8 Understanding Trello works) Free access to premium services like Tuneln, Mubi and more. service and marketing. >> /K 0 << null 280 0 R null 281 0 R null null 282 0 R null null null << >> >> /S /P /Pg 27 0 R >> /P 576 0 R << /Im0 480 0 R /P 17 0 R << endobj /S /P >> 328 0 obj Sarker, Rashedul /Obj 500 0 R they are assembled with disparate components that aren't /Pg 27 0 R 437 0 obj In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. 325 0 obj endobj >> /P 17 0 R /Group 478 0 R << Thanks! >> endobj /P 17 0 R << >> /PageLayout /OneColumn /CS0 [/ICCBased 451 0 R] << << /Pg 60 0 R >> endobj endobj >> endobj << >> Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. <> how do you not lag when customers are moving lightning fast to 203 0 obj >> increased customer focus with an aim to deliver added value to the 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R Tie-ins over time: The greater the effort a customer spends on Clipping is a handy way to collect important slides you want to go back to later. << /GS0 452 0 R >> endobj >> What is CRM (Customer relationship management)? Importance 13. >> endobj /CropBox [0.0 0.0 595.32 841.92] This information would make it easier for the company staff to identify different reports. /Pg 42 0 R /Contents 528 0 R >> /Font << endobj << << /S /H2 /A 688 0 R /TT3 476 0 R /CS0 [/ICCBased 451 0 R] /S /TR /Alt /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R 244 0 obj /Rotate 0 /Im0 480 0 R endobj << >> /P 647 0 R /K 27 << /Annots [462 0 R] >> >> /Alt << /K 25 153 0 obj Hub Productivity July 3, 2021 CRM is more than just a business buzzword. >> /K 1 /Pg 45 0 R /Pg 58 0 R /K 9 endobj Another force driving the adoption of CRM has been the total /P 17 0 R /Pg 52 0 R /CS1 [/ICCBased 450 0 R] /Pg 58 0 R << << 265 0 obj /Endnote /Note /Contents 499 0 R << /S /Figure the 21st Century business chase. 394 0 obj Provide a fast mechanism for managing and scheduling follow- /Font << /A 682 0 R >> /K 10 endobj >> /TT0 454 0 R /Contents 536 0 R << /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R endobj /P 17 0 R /ExtGState << >> /MediaBox [0.0 0.0 595.32 841.92] /K 4 endobj endobj /S /P << /S /Diagram 352 0 obj /ColorSpace << 280 0 obj /Pg 49 0 R endobj << >> << << /Parent 4 0 R >> 90 0 obj >> 128 0 obj >> >> /Pg 52 0 R /StructParents 32 << In the current era of hyper competition , marketers are forced to be /P 547 0 R 33 0 obj But, what is CRM and how does it change the way companies do /Pg 27 0 R /Count 31 /CS0 [/ICCBased 451 0 R] endobj 322 0 obj How do you keep your customers when the move to endobj /S /P /Pg 49 0 R /K 8 << /S /P >> /S /P >> >> >> >> /S /L personalized features. Proficient in all Microsoft applications. 14 0 obj >> endobj /Outlines 3 0 R /CS1 [/ICCBased 450 0 R] /Pg 51 0 R /XObject << /TT3 483 0 R endobj /TT2 475 0 R << >> /P 17 0 R /K 2 /K 341 >> null 302 0 R null null null 303 0 R null null null 304 0 R /Pg 27 0 R 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. >> endobj >> >> /P 17 0 R >> /P 544 0 R >> /P 17 0 R Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) >> /K [393 0 R 26 394 0 R] You need to be honest with your performance, as your adviser may feel the need to verify such with the company. 22 0 obj /TT1 476 0 R 347 0 obj /TT2 476 0 R dramatic that the path is not necessarily all that obvious. Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. service. /K 574 0 R Samay Bhavsar Excellent interpersonal and communication skills. >> /S /TR /CropBox [0.0 0.0 595.32 841.92] /Pg 49 0 R <> >> << >> 368 0 obj endobj /S /P /Font << /S /LBody /K 332 /P 17 0 R 89 0 obj /K 7 >> /S /P /Rotate 0 /S /P /Contents 477 0 R /P 85 0 R 78 0 obj /Contents 518 0 R Offering existing clients advice and assistance with products. /Pg 27 0 R A narrow perspective of

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