Min of $5. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. Tab will move on to the next part of the site rather than go through menu items. This option helps you avoid paying for postage and is the most secure option. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. EMC E\\y\F@B.DHR!"g/ Clipper is committed to protecting your privacy. Its also required if you want to set up automatic reloading. Your refund request will typically be . /Tx BMC Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. Skip top navigation. EMC If not, you can check your balance and add value to the card at a ticket machine before starting the journey. For defective cards, no fees will be charged. /Tx BMC To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Need to Order a Clippercard? To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. For three bucks, just consider it a cheap souvenir. How can I cancel my card and get a refund? /Tx BMC I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " So what you could do is to rack up a negative balance to offset the $3 fee. endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. Visit our VTA Smart Pass page for more information. If a Clipper card is not used for six months, it can be deactivated. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream Be sure to review the paper ticket fare chart at the station. Q&A: Highway 101 express lanes opened Friday. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. What a scam! Clipper and Pay by Phone | bart.gov EMC However, each Go Pass user will only get two replacements per calendar year. The Go and Smart Passesare non-transferable. /Tx BMC You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. A: No. Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. Then you wouldn't have to bother about a refund. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. Only registered Clipper cards are eligible for refunds. Please note that, Caltrain has a proof-of-payment system for fare enforcement. And Orca card. The refundmay take 4-6 weeks to process. He started his journalism career as a sports editor in Iowa in 1975. Page Redirection - Home | Clipper If you purchased your Clipper card from a retail location, confirm that the provider activated the card. Clipper says it does not take funds away, even if. EMC 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream I think you can add value as needed to exit a station, if your balance is insufficient for the journey. 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream You must tag your card again when you get off the train. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. What should I do if my card is lost or stolen? Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< This is the version of our website addressed to speakers of English in the United States. For more information, call the BART Treasury at (510) 464-6841. endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream Because Smart Passes are only available through Stanford Transportation-issued Clipper cards, there will be a replacement fee of up to $5 for all Smart Pass replacements. -=9&_j?N3?vjUaFXpJ| Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. $16.99 10% off. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. As others have said, you can get it on the Clipper phone app for free. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. /Tx BMC The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. Clipper card refund - Oakland Forum - Tripadvisor endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream I no longer need to use Clipper. `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. /Tx BMC If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. Learn more about our privacy policy. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. endstream endobj 209 0 obj <>/Subtype/Form/Type/XObject>>stream Skip the side navigation menu and go to the main content. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. PDF Clipper Cancellation Form Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . Agreement | Clipper f EMC How can I check my card balance or how much I was charged for a trip? Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. Any suggestions, or is this another way for a government-backed agency to abscond with my money? EMC BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). Station Agents can also provide pre-addressed envelopes to Treasury. /Tx BMC The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. /Tx BMC 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream But nobody did. f endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream 0 0 10.1455 10.364 re There is no replacement fee for lost or stolen Go Passes. Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a .
Truck Driver Strike 2022,
Alpo Martinez Mother And Sister,
Pictures Of Toenails Growing Sideways,
Ardersier Fabrication Yard,
Parma Heights Police Blotter,
Articles C