Alight also offers a comprehensive benefits package. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. New York Equal Pay for Equal Work Act Statement. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Learn how this feature works. From company leaders to our newest colleagues, we all play a role in bringing our values to life. READ MORE Important information: They inform them about products and services, answer their questions and resolve their issues. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Alight is committed to the continued development of our colleagues. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Quick Apply. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Find out if you meet the requirements! I was responsible for keeping up to date with daily schedules and routines and managed all of . You have successfully created a new job alert. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Its a permanent virtual customer care representative Job. * Express yourself in an open and honest manner A 401k plan that includes a corporate match. They may often give instructions by phone and besides performing clerical tasks, they also assist . Location Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. We promote healthy lifestyles and flexible work arrangements for our employees. At Alight, we connect passion with purpose. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Required Skills. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Bilingual (English/Spanish) Customer Care Rep - Virtual. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. This may include additional research and ongoing casework. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Must be able to work a flexible schedule based upon high call volume needs. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. 88 followers . Find contacts: direct phone number, email address, work experience. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! #beAlight We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Travel Customer Care Representative Human Resources. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Customer Care Representative Human Resources. Our story starts with a simple universal truth: Every business is a people business. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. We are forthright and genuine when we speak. * PEOPLE MATTER is one of our company s core values. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Their job is to help ensure customer satisfaction. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. You will be notified during the hiring process which checks are required by the position. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Alight Solutions We are not an agent or representative of any employer. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. * Initiate new leave cases in our system Find out if you meet the requirements! Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. You will be notified during the hiring process which checks are required by the position. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Carry out monitoring visits to verify information provided by . Want to receive job alerts for similar jobs? Try to use specific examples from your work or school history that relate to the question asked. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! You have Work-Life Balance Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Alight believes diversity should be visible, valued, and sustained throughout the organization. Lensa, Inc. - Lensa is a job search engine. Knowing our products inside and out so that you can . You can also receive alerts via instant message. You have reached your maximum number of active job alerts. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Are you interested in helping us shape the future of work and life for organizations, people and their families? DISCLAIMER: * Make independent complex decisions within the scope of your authority We strive for Excellence Every Day by collaborating with our clients and colleagues. View Job description, benefits and responsibilities. At Alight, we are reimagining how people and organizations thrive. It is a very convenient Job I have ever worked. Our story. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board.
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